Expresta & Order Desk
Integration

A man in a red T-shirt is sitting at a desk working on a laptop connected to an external monitor.

Expresta now integrates with Order Desk, making it easier than ever to manage your print-ready products and streamline your order fulfilment process.

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How It Works

1

Contact Our Support Team

Contact support as the first step to set up the Expresta-Order Desk integration.

2

Submit Your Product Data

Provide a spreadsheet with your product details, including names, sizes, surface treatment, and PDF file names. We’ll handle the initial import to our system.

3

Set Up Your Order Desk Store

Share your Order Desk store ID, API key, and folder ID securely with us. Our system connects to it and starts fetching orders immediately.

4

Automate
& Relax

Once set up, our software fetches new orders, processes them, and prepares them for production without manual intervention.

5

Enjoy Smooth Deliveries

Choose your preferred delivery options and let us handle the rest – from calculating weights and dimensions to selecting the perfect shipping method.

Frequently Asked Questions About Order Desk Integration

The integration simplifies and automates order processing for print-ready products, connecting Expresta's system with your Order Desk store to streamline workflows and reduce manual effort.

You provide a spreadsheet with product details, including names, sizes, surface treatment, and PDF file names. Expresta imports these into its system and syncs them with your Order Desk store.

The spreadsheet must include product names (matching SKUs in Order Desk), dimensions, single/double-sided print, printable file names, and front/back surface treatments.

The system automatically fetches new orders from Order Desk every 3 hours.

Yes, you can manually assign shipping methods in Order Desk or automate them using predefined carrier codes for different destination countries.

If a delivery issue occurs, you’ll receive an email notification and a note attached to the affected order in Order Desk with instructions for resolution.

Once an order is processed, a “Note” is attached to your Order Desk order. When the order is shipped, shipment information is added for tracking.

No, the integration does not handle payments. Corporate customers can arrange invoice-based agreements for payment.

You’ll need to provide your Order Desk store ID, API key, and the folder ID where orders to be processed will reside.

Yes, after the initial import handled by Expresta’s team, the process will become automated, allowing you to manage it independently.